palo alto saml sso authentication failed for user

Step 1 - Verify what username format is expected on the SP side. The following screenshot shows the list of default attributes. The SAML Identity Provider Server Profile Import window appears. In early March, the Customer Support Portal is introducing an improved Get Help journey. Last Updated: Feb 13, 2023. The step they propose where you open the advanced tab and then click 'ok' does not work anymore by the way, you now must click add and either choose a user, group or all before being able to click OK. What version of PAN-OS are you on currently? From authentication logs (authd.log), the relevant portion of the log below indicates the issue: The username value used in SAML assertion is case-sensitive. Tutorial: Azure AD SSO integration with Palo Alto Networks - Admin UI To enable administrators to use SAML SSO by using Azure, select Device > Setup. To check whether SAML authentication is enabled on a firewall, see the configuration under Device > Server Profiles > SAML Identity Provider. It turns out that the Palo Alto is using the email address field of the user's AD account to check against the 'Allow List'. auth profile with saml created (no message signing). All our insect andgopher control solutions we deliver are delivered with the help of top gradeequipment and products. If it isn't a communication issue you'll need to start looking at packet captures and a tool like the SAML DevTools extension to see exactly what your response is and ensure that everything actually lines up. auth profile ' Google-Cloud-Identity ', vsys 'vsys1', server profile 'G-Sui Environment PAN-OS 8.0.x version PA-200 Google Idp Cause The timestamp in Firewall must be synced with the time in Idp server Resolution Enable NTP server in Firewall Attachments Other users also viewed: Actions Print Attachments To deploy push, phone call, or passcode authentication for GlobalProtect desktop and mobile client connections using RADIUS, refer to the Palo Alto GlobalProtect instructions.This configuration does not feature the inline Duo Prompt, but also does not require that you deploy a SAML identity . PA. system log shows sam authentic error. "You can verify what username the Okta application is sending by navigating to the application's "Assignments" tab and clicking the pencil icon next to an affected user. Identity Provider and collect setup information provided. Enter a Profile Name. Using a different authentication method and disabling SAML authentication will completely mitigate the issue. Enforcing Global Protect only on remote sessions, Gobal Protect VPN says that I need to enable automatic Windows Updates on Windows 11. More info about Internet Explorer and Microsoft Edge, Configure Palo Alto Networks - Admin UI SSO, Create Palo Alto Networks - Admin UI test user, Palo Alto Networks - Admin UI Client support team, Administrative role profile for Admin UI (adminrole), Device access domain for Admin UI (accessdomain), Learn how to enforce session control with Microsoft Defender for Cloud Apps. Reason: User is not in allowlist. 2020-07-10 16:06:08.040 -0400 SAML SSO authentication failed for user ''. If your instance was provisioned after Control in Azure AD who has access to Palo Alto Networks - Admin UI. auth profile \'azure-saml-auth\', vsys \'vsys4\', server profile \'azure_SAML_profile\', IdP entityID \'https://sts.windows.net/d77c7f4d-d767-461f-b625-8903327872/\', Fro, When I attempt to use the SAML auth profile with the GP gateway (different hostname/IP from Portal). If so I did send a case in. On the web client, we got this error: "Authentication failed Error code -1" with "/SAML20/SP/ACS" appended to the URL of the VPN site (after successfully authenticating with Okta. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises, https://sts.windows.net/d77c7f4d-d767-461f-b625-8903327872/\. This website uses cookies essential to its operation, for analytics, and for personalized content. Select SAML Identity Provider from the left navigation bar and click "Import" to import the metadata file. So initial authentication works fine. The LIVEcommunity thanks you for your participation! or vendor. Save the SaaS Security configuration for your chosen CVE-2020-2021 PAN-OS: Authentication Bypass in SAML Authentication This issue is applicable only where SAML authentication is enabled and the 'Validate Identity Provider Certificate' option is disabled (unchecked) in the SAML Identity Provider Server Profile. Enable your users to be automatically signed-in to Palo Alto Networks - Admin UI with their Azure AD accounts. Retrieve User Mappings from a Terminal Server Using the PAN-OS XML API. Azure cert imports automatically and is valid. on SAML SSO authentication, you can eliminate duplicate accounts If you are interested in finding out more about our services, feel free to contact us right away! You can also refer to the patterns shown in the Basic SAML Configuration section in the Azure portal. Configure Palo Alto Networks - Admin UI SSO Open the Palo Alto Networks Firewall Admin UI as an administrator in a new window. After App is added successfully> Click on Single Sign-on Step 5. If communicate comes back okay you should really contact TAC and have them verify your configuration and work with you to ensure that everything is working okay. The button appears next to the replies on topics youve started. On the Basic SAML Configuration section, perform the following steps: a. From the left pane in the Azure portal, select, If you are expecting a role to be assigned to the users, you can select it from the. GlobalProtect Authentication failed Error code -1 after PAN-OS update https://saml-doc.okta.com/SAML_Docs/How-to-Configure-SAML-2.0-for-Palo-Alto-Networks-GlobalProtect.html. This issue cannot be exploited if the 'Validate Identity Provider Certificate' option is enabled in the SAML Identity Provider Server Profile. I get authentic on my phone and I approve it then I get this error on browser. Redistribute User Mappings and Authentication Timestamps. Downloads Portal config and can select between the gateways using Cookie. Enable Single Logout under Authentication profile, 2. Please refer. Duo Protection for Palo Alto Networks SSO with Duo Access Gateway 1 person found this solution to be helpful. Select SSO as the authentication type for SaaS Security Important: Ensure that the signing certificate for your SAML Identity Provider is configured as the 'Identity Provider Certificate' before you upgrade to a fixed version to ensure that your users can continue to authenticate successfully. b. Click the Device tab at the top of the page. Unable to Authenticate to GP using SMAL - Palo Alto Networks The log shows that it's failing while validating the signature of SAML. local database and a SSO log in, the following sign in screen displays. Configure the Palo Alto Networks Terminal Server (TS) Agent for User Mapping . - edited Finding roaches in your home every time you wake up is never a good thing. Troubleshoot Authentication Issues - Palo Alto Networks Did you find a solution? Activate SaaS Security Posture Management, Add SaaS Security Posture Management Administrators, Best Practices for Posture Security Remediation, Change App Owner to an Onboarded Application. stored separately from your enterprise login account. Enable SSO authentication on SaaS Security. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, Please contact the administrator for further assistance, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises. 1) Uncheck 'Validate Identity Provider Certificate,' and 'Sign SAML Message to IDP' on the Device -> Server Profiles -> SAML Identity Provider.2) Set to 'None' in 'Certificate for Signing Requests' and 'Certificate Profile' on the Device -> Authentication Profile -> authentication profile you configured for Azure SAML. Firewall Deployment for User-ID Redistribution. 2023 Palo Alto Networks, Inc. All rights reserved. The Name value, shown above as adminrole, should be the same value as the Admin role attribute, which is configured in step 12 of the Configure Palo Alto Networks - Admin UI SSO section. For My Account. https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000008UXK, CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H, https://docs.paloaltonetworks.com/pan-os/9-1/pan-os-admin/authentication/configure-saml-authentication, https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000008UXy, https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000008UXP, Product Security Assurance and Vulnerability Disclosure Policy. . Instructions to configure a CA-issued certificate on IdPs are available at https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000008UXP. GP Client 4.1.13-2 and 5.0.7-2 (testing), Attempting to use Azure SAML authentication. 04:50 PM These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole! Troubleshoot Authentication Issues - Palo Alto Networks Any unusual usernames or source IP addresses in the logs are indicators of a compromise. This certificate can be signed by an internal enterprise CA, the CA on the PAN-OS, or a public CA. enterprise credentials to access SaaS Security. with PAN-OS 8.0.13 and GP 4.1.8. with PAN-OS 8.0.13 and GP 4.1.8. Until an upgrade can be performed, applying both these mitigations (a) and (b) eliminates the configuration required for exposure to this vulnerability: (a) Ensure that the 'Identity Provider Certificate' is configured. This issue affects PAN-OS 9.1 versions earlier than PAN-OS 9.1.3; PAN-OS 9.0 versions earlier than PAN-OS 9.0.9; PAN-OS 8.1 versions earlier than PAN-OS 8.1.15, and all versions of PAN-OS 8.0 (EOL). No action is required from you to create the user. Is TAC the PA support? The Source Attribute value, shown above as customadmin, should be the same value as the Admin Role Profile Name, which is configured in step 9 of the the Configure Palo Alto Networks - Admin UI SSO section. Click on the Device tab and select Server Profiles > SAML Identity Provider from the menu on the left side of the page. must be a Super Admin to set or change the authentication settings Configuring the 'Identity Provider Certificate' is an essential part of a secure SAML authentication configuration. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Configure SAML Single Sign-On (SSO) Authentication Configure Google Multi-Factor Authentication (MFA) Reset Administrator Authentication Reset Administrator Password Unblock an Administrator View Administrator Activity on SaaS Security API Create Teams (Beta) Configure Settings on SaaS Security API Collaborators Exposure Level To configure and test Azure AD single sign-on with Palo Alto Networks - Admin UI, perform the following steps: Follow these steps to enable Azure AD SSO in the Azure portal. In the Admin Role Profile window, in the Name box, provide a name for the administrator role (for example, fwadmin). Configure Palo Alto Networks - GlobalProtect SSO Open the Palo Alto Networks - GlobalProtect as an administrator in another browser window. You may try this out: 1) Uncheck 'Validate Identity Provider Certificate,' and 'Sign SAML Message to IDP' on the Device -> Server Profiles -> SAML Identity Provider. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, GlobalProtect Authentication failed Error code -1 after PAN-OS update, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises, Gateway certificate error when switching to SAML authentication, misleading IOS Notification - "Globalprotect Always-On mode is enabled. In the SAML Identify Provider Server Profile Import window, do the following: a. Upgrading to a fixed version of PAN-OS software prevents any future configuration changes related to SAML that inadvertently expose protected services to attacks. Resources that can be protected by SAML-based single sign-on (SSO) authentication are: In the case of GlobalProtect Gateways, GlobalProtect Portal, Clientless VPN, Captive Portal, and Prisma Access, an unauthenticated attacker with network access to the affected servers can gain access to protected resources if allowed by configured authentication and Security policies. Configuring the 'Identity Provider Certificate' is an essential part of a secure SAML authentication configuration. palo alto saml sso authentication failed for user. In the Reply URL text box, type the Assertion Consumer Service (ACS) URL in the following format: palo alto saml sso authentication failed for user. Navigate To SaaS Security API in Cloud Management Console, Supported SaaS Applications on SaaS Security API, Supported Content, Remediation and Monitoring, Supported File Types for WildFire Analysis, Supported SaaS Applications with Selective Scanning, Access SaaS Security API for Standalone SaaS Security, Connect Directory Services to SaaS Security API, Begin Using Azure Active Directory Groups, Manage Your Directory Service on SaaS Security API, Predefined Role Privileges on SaaS Security API, Configure Google Multi-Factor Authentication (MFA), View Administrator Activity on SaaS Security API, Define Trusted and Untrusted Users and Domains, Configure the Email Alias and Logo for Sending Notifications, Secure Sanctioned SaaS Apps on SaaS Security API, Cross Account Scan Multiple Amazon S3 Accounts, Begin Scanning an Amazon Web Services App, Begin Scanning a Confluence Data Center App, Begin Scanning a Google Cloud Storage App, Begin Scanning Third-Party Apps on the G Suite Marketplace, Begin Scanning a Microsoft Azure Storage App, Begin Scanning a Slack for Enterprise Grid App, Begin Scanning a Slack for Pro and Business App, Begin Scanning a Workplace by Facebook App (Beta), Unmanaged Device Access Control on SaaS Security API, Configure Unmanaged Device Access Control, Delete Cloud Apps Managed by SaaS Security API, Predefined Data Patterns on SaaS Security API, Enable or Disable a Machine Learning Data Pattern, View and Filter Data Pattern Match Results, View Policy Violations for Security Controls, Assess New Incidents on SaaS Security API, Assess Data Violations on SaaS Security API, Assess New Data Violations on SaaS Security API, Configure Data Violation Alerts on SaaS Security API, Filter Data Violations on SaaS Security API, View Asset Snippets for Data Violations on SaaS Security API, View Data Violation Metrics on SaaS Security API, Modify Data Violation Status on SaaS Security API, Assign Incidents to Another Administrator, SaaS Application Visibility on SaaS Security API, Extend SaaS Visibility to Cortex Data Lake, View SaaS Application Usage on SaaS Security API, Enable Group-based Selective Scanning (Beta), Syslog and API Client Integration on SaaS Security API, Configure Syslog Monitoring on SaaS Security API, API Client Integration on SaaS Security API, Navigate To SaaS Security Inline for NGFW and Panorama Managed Prisma Access, Navigate To SaaS Security Inline in Cloud Management Console, SaaS Visibility and Controls for Panorama Managed Prisma Access, SaaS Visibility and Controls for Cloud Managed Prisma Access, Activate SaaS Security Inline for Prisma Access, Connect SaaS Security Inline and Cortex Data Lake, Manage SaaS Security Inline Administrators, Predefined Role Privileges on SaaS Security Inline, View Administrator Activity on SaaS Security Inline, View Usage Data for Unsanctioned SaaS Apps, Identify Risky Unsanctioned SaaS Applications and Users, Remediate Risks of Unsanctioned SaaS Apps, Guidelines for SaaS Policy Rule Recommendations, Predefined SaaS Policy Rule Recommendations, Apply Predefined SaaS Policy Rule Recommendations, Modify Active SaaS Policy Rule Recommendations, Manage Enforcement of Rule Recommendations on Cloud Managed Prisma Access, Enable Automatic Updates for SaaS Policy Rule Recommendations on Cloud Managed Prisma Access, Import New SaaS Policy Rule Recommendations on Cloud Managed Prisma Access, Update Imported SaaS Policy Rule Recommendations on Cloud Managed Prisma Access, Remove Deleted SaaS Policy Rule Recommendations on Cloud Managed Prisma Access, Manage Enforcement of Rule Recommendations on NGFW, Manage Enforcement of Rule Recommendations on Panorama Managed Prisma Access, Change Risk Score for Discovered SaaS Apps, Troubleshoot Issues on SaaS Security Inline, Troubleshoot Issues on SaaS Security Inline for Cloud Managed Prisma Access, Troubleshoot Issues on SaaS Security Inline for NGFW, Get Started with SaaS Security Posture Management. All Prisma Access services have been upgraded to resolve this issue and are no longer vulnerable. Go to the Identifier or Reply URL textbox, under the Domain and URLs section. . Server team says that SAML is working fine as it authenticates the user. You can be sure that our Claremont, CA business will provide you with the quality and long-lasting results you are looking for! When I go to GP. On the Set up single sign-on with SAML page, click the pencil icon for Basic SAML Configuration to edit the settings.

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